Showing posts with label Social Networking. Show all posts
Showing posts with label Social Networking. Show all posts

Sunday, January 12, 2014

Selling social media clicks has become a big business
Unknown1:26 PM 0 comments

Celebrities, businesses and even the US State Department have bought bogus Facebook likes, Twitter followers or YouTube viewers from offshore "click farms," where workers tap, tap, tap the thumbs up button, view videos or retweet comments to inflate social media numbers.

Since Facebook launched almost 10 years ago, users have sought to expand their social networks for financial gain, winning friends, bragging rights and professional clout. And social media companies cite the levels of engagement to tout their value.

But an Associated Press examination has found a growing global marketplace for fake clicks, which tech companies struggle to police. Online records, industry studies and interviews show companies are capitalizing on the opportunity to make millions of dollars by duping social media.

For as little as a half cent each click, websites hawk everything from LinkedIn connections to make members appear more employable to Soundcloud plays to influence record label interest.

"Anytime there's a monetary value added to clicks, there's going to be people going to the dark side," said Mitul Gandhi, CEO of seoClarity, a Des Plaines, social media marketing firm that weeds out phony online engagements.

Italian security researchers and bloggers Andrea Stroppa and Carla De Micheli estimated in 2013 that sales of fake Twitter followers have the potential to bring in $40 million to $360 million to date, and that fake Facebook activities bring in $200 million a year.

As a result, many firms, whose values are based on credibility, have entire teams doggedly pursuing the buyers and brokers of fake clicks. But each time they crack down on one, another, more creative scheme emerges.

When software engineers wrote computer programs, for example, to generate lucrative fake clicks, tech giants fought back with software that screens out "bot-generated" clicks and began regularly sweeping user accounts.

YouTube wiped out billions of music industry video views last December after auditors found some videos apparently had exaggerated numbers of views. Its parent-company, Google, is also constantly battling people who generate fake clicks on their ads.

And Facebook, whose most recent quarterly report estimated as many as 14.1 million of its 1.18 billion active users are fraudulent accounts, does frequent purges. That's particularly important for a company that was built on the principle that users are real people.

Twitter's Jim Prosser said there's no upside. "In the end, their accounts are suspended, they're out the money and they lose the followers," he said.

LinkedIn spokesman Doug Madey said buying connections "dilutes the member experience," violates their user agreement and can also prompt account closures.

Google and YouTube "take action against bad actors that seek to game our systems," said spokeswoman Andrea Faville.

Dhaka, Bangladesh, a city of 7 million in South Asia, is an international hub for click farms.

The CEO of Dhaka-based social media promotion firm Unique IT World said he has paid workers to manually click on clients' social media pages, making it harder for Facebook, Google and others to catch them. "Those accounts are not fake, they were genuine," Shaiful Islam said.

A recent check on Facebook showed Dhaka was the most popular city for many, including soccer star Leo Messi, who has 51 million likes; Facebook's own security page, which has 7.7 million likes; and Google's Facebook page, which has 15.2 million likes.

In 2013, the State Department, which has more than 400,000 likes and was recently most popular in Cairo, said it would stop buying Facebook fans after its inspector general criticized the agency for spending $630,000 to boost the numbers.

In one case, its fan tally rose from about 10,000 to more than 2.5 million.

Sometimes there are plausible explanations for click increases.

For example, Burger King's most popular city was, for a few weeks this year, Karachi, Pakistan, after the chain opened several restaurants there.

While the Federal Trade Commission and several state attorney generals have cracked down on fake endorsements or reviews, they have not weighed in on clicks. Meanwhile, hundreds of online businesses sell clicks and social media accounts from around the world.

BuyPlusFollowers sells 250 Google+ shares for $12.95. InstagramEngine sells 1,000 followers for $12. AuthenticHits sells 1,000 SoundCloud plays for $9.

It's a lucrative business, said the president and CEO of WeSellLikes.com.

"The businesses buy the Facebook likes because they're afraid that when people go to their Facebook page and they only see 12 or 15 likes, they're going to lose potential customers," he said. The company official spoke on condition of anonymity, saying he recently moved his company offshore to avoid litigation or cease-and-desist notices.

In Indonesia, a social media-obsessed country with some of the largest number of Facebook pages and Twitter users, click farms proliferate.

Ali Hanafiah, 40, offers 1,000 Twitter followers for $10 and 1 million for $600. He owns his own server, and pays $1 per month per Internet Protocol address, which he uses to generate thousands of social media accounts.

Those accounts, he said, "enable us to create many fake followers."

During an interview at a downtown Jakarta cafe, Hanafiah - wearing a Nike cap, blue jeans and a white T-shirt - said large social networks can boost a business' public profile.

"Today, we are living in a tight competition world that is forcing people to compete with many tricks," he said.

Tony Harris, who does social media marketing for major Hollywood movie firms, said he would love to be able to give his clients massive numbers of Twitter followers and Facebook fans, but buying them from random strangers is not very effective or ethical.

"The illusion of a massive following is often just that," he said.

The fake click market has generated another business: auditors.

Robert Waller, founder of London-based Status People, helps clients block fakes. "We have had a lot of people who have bought fake accounts, realized it's a stupid idea and they're looking for ways to get rid of them," he said.

David Burch, at TubeMogul, a video marketing firm based in Emeryville, Calif., said that buying clicks to promote clients is a grave error. "It's bad business," he said, "and if an advertiser ever found out you did that, they'd never do business with you again."

Instagram launches Instagram Direct – but should Snapchat and WhatsApp worry?
Unknown12:56 PM 0 comments


Photo sharing social network Instagram has today announced Instagram Direct, a service which enables users to send photos to groups of up to 15 people.
In a surprise event, Instagram CEO Kevin Systrom announced the launch, which expands Instagram’s product portfolio and will be an add-on to the current app.
Users can only send photos and videos to people they follow and who follow them back, with a blog post on the official Instagram site explaining that these are for more intimate moments – “an inside joke between friends captured on the go, a special family moment or even just one more photo of your new puppy.”
Crucially, once a Direct photo has been sent, the users can then exchange text messages. This, of course, is where the comparisons to WhatsApp and Snapchat come in.
Yet it has to be mentioned that Instagram hasn’t launched a straight up messaging app today – users have to send a photo first.
The comparisons with Snapchat are certainly valid, given the ability for users to send pictures directly to other users – but Snapchat’s ability to delete photos is still the USP, so there shouldn’t be anything to worry about there.
WhatsApp therefore provides a more interesting analysis, although given the OTT app has taken the decision tomove into voice operations as well, it again could be considered not direct competition.
Eden Zoller, principal analyst at Ovum, noted the increased competition and the importance of this move for Instagram.
"The new messaging feature for Instagram is a clear move by Facebook to keep users engaged with its photo sharing service, which is seeing increased competition on all fronts," Zoller said.
"The injection of real-time communications into Instagram is a natural complement to the core photo sharing service, while the private groups feature will appeal to people that are either disenchanted with or wary of more open social broadcast platforms," she added.
Systrom also mused over future plans, including potentially allowing users to curate groups based on communities, although as reported by Business Insider, while the service isn’t available yet Instagram intuitively learns who users share with most often, and puts them at the top of searches.
Last month, a report from Simply Measured revealed that Instagram had sky-rocketed in terms of brand adoption, with overall post count up by 70% and putting the Facebook-owned social network on a similar footing as Google+ and Pinterest.

Friday, December 13, 2013

Google optimizes web versions of Play Movies and Music for Chromecast
Unknown5:16 PM 0 comments


The Chromecast is the tiny dongle that just keeps on giving. A mere couple of days after announcing support for a number of new applications, Google has let it be known that its $35 streamer is now compatible with Play Movies and Music on the desktop in a more native way. What this means is you will no longer have to rely on casting a Chrome tab to watch videos or listen to tunes ; instead, a Cast icon shows up within the Google Play web player and allows content to seamlessly be pushed to the device. Of course, there's still a requirement to have the Google Cast extension installed on your Chrome browser -- but this is a small price to pay in exchange for such useful functionality.

YouTube opens live streaming for all verified channels, even yours
Unknown5:14 PM 0 comments


What's that, your YouTube channel has fewer than 100 subscribers, but you feel it's a travesty that you can't share your video opus as it happens? Well, start popping bottles: Google has begun rolling out live streaming capabilities to all of its verified users that are in good standing (hopefully that includes you!). Since releasing the feature more widely less than a year ago, the video giant has now given the option to all, putting even the lowliest accounts on equal footing with the site's heavy hitters. Don't start planning a live broadcast of your next quilting bee just yet, though: While the update starts today, YouTube said it'll be a few weeks before everyone gets access.

Skype brings picture in picture video calls to Android tablets
Unknown5:05 PM 0 comments


For Skype's latest Android update, the company turned to an unlikely source of inspiration: parent company Microsoft's Windows 8.1 OS. Specifically, the Skype team wanted to achieve a Snap View-like feature for Android tablet users and that's just what's rolling out to users today. The new picture-in-picture option allows callers to continue browsing the web, reading email or even playing Candy Crush on their slates while they video chat away. A new pinch to browse alphabetically feature has also been bundled into the update, making it far easier to locate contacts without endlessly scrolling through a list. Existing Skype users should see the update hitting their Android devices soon though, take note, smartphone users will only benefit from included stability and bug fixes. You can't have it all, people.

Monday, October 7, 2013

Twitter stands to a comparison
Unknown7:41 AM 0 comments

WhatsApp, Instagram, others nipping at Twitter's heels:
Twitter, poised to make its splashy entrance on Wall Street, has helped define modern social networking. But while seeking to establish itself as an Internet powerhouse, it must also prove it can fend off a rising threat from a younger generation of nimble social outlets that offer clever new ways for people to connect and share content. 

Among these up-and-comers are Snapchat, WhatsApp, Line, Tumblr, Instagram, Pinterest, Kakao and Reddit. Each has a different take on what social networking should look like - inventive ways of private messaging and creating content with a rich infusion of images and videos. 

These contenders, some from overseas, are attracting millions of followers, some at a greater rate than Twitter, which has been relatively slow to adapt to these newer forms of communication. And most of these services have something that is harder to pinpoint and that money can't buy - an element of cool, an intangible factor that makes them more appealing than their older predecessors. 

Although most of the upstarts are not bringing in significant revenue - and Twitter has been losing money - for investors the question is which services will attract the most users and the most advertisers.

Snapchat, for example, lets people send photos and videos that disappear after they are viewed. On Thursday, the same day Twitter revealed its filing for an initial public offering, Snapchat added a "stories" feature that resembles an ephemeral news feed, letting users stitch together visual narratives and post them publicly, where they can be viewed for just 24 hours. 

Snapchat processes 350 million photos each day, which is not too far behind Twitter's daily rate of 500 million posts each day, even though Twitter is used by three times the number of Americans as Snapchat, according to data from Nielsen. 

WhatsApp, a messaging service founded less than five years ago, says it has more than 300 million active users, compared with Twitter's 218 million. 

And Pinterest, which lets people collect and share images of items they like with their friends, is also gaining in popularity. According to comScore, another measuring service, 43 million people in the United States visited Pinterest in August, compared with 62 million for Twitter. 

And even as Twitter faces challenges from these younger rivals, it has to compete with Facebook, the largest social network, and other, more established Internet companies. 

Twitter declined to discuss its competitors, citing rules limiting what companies can say beyond official filings while a stock offering is pending. 

But in its filing, it acknowledged that it competes "against many companies to attract and engage users including companies which have greater financial resources and substantially larger user bases, such as Facebook (including Instagram), Google, LinkedIn, Microsoft and Yahoo." 

Still, the filing promoted what Twitter said was its unique position as a platform for public, real-time conversation, with information that can easily be shared beyond its service. And the company boasted that it was the next step in the Internet's evolution - a service superior to Netscape's Web browser, Yahoo's portal, Google's search engine and Facebook's closed social network. 

Since its founding in 2006 - a long time ago, in the tech world - Twitter has essentially stuck to its main vision of letting people share text messages no longer than 140 characters. In its early days, it spent a lot of time tackling engineering problems that kept crashing its service and so, analysts said, it did not spend as much time creating new products. 

But recently the company has been making changes to its service, and some of those changes seem to be responses to what competitors are doing. 

For example, it recently modified how it displays photos, making them bigger, so they stand out more in the stream of messages - more like Facebook. 

Although Twitter lost its bid to buy Instagram, a photo-sharing service that Facebook paid $1 billion for, it bought Vine, a startup that lets people create and upload short bursts of video to their Twitter feed. Vine, a stand-alone app that is integrated into Twitter, has been widely considered a success and has helped Twitter battle Instagram. In fact, Instagram later integrated video-sharing into its own service. 

Twitter is also introducing features that deliver information to users automatically, like safety and news alerts and suggestions about people to follow. Building on its lead as the online hub for conversation about television shows, the company may soon suggest shows to watch based on a user's previous interests and activity. 

Twitter has also sought to fight competitors through acquisitions. For example, it bought We Are Hunted, a music service, to add new features for users to find music. 

Since its start, Twitter has struggled with how to explain itself to new users. Many people sign up but cannot figure out what to post or why. In comparison, sending a photo to your friend or creating a collection of your favorite desserts on Pinterest appears to be more natural and intuitive. 

Twitter's value over Facebook is its simple nature. People feel compelled to share their thoughts and reactions to movies, political events and anything else they encounter, forming a kind of "real-time consumer research feed. It's quick and immediate and short," 

But Twitter does not collect as much demographic or personal information about its users compared with a service like Facebook or LinkedIn. Analysts say that could present challenges down the road as the company competes to send its users relevant advertisements and potentially offer e-commerce. 

"Twitter is always going to have international competition, They are already a global player, but there will always be a local incumbent in foreign countries that uses the local language and already has a purpose there." 

Twitter still has many aces in its pocket that will help usher the company through its coming trials. For starters, the company has a strong grasp on mobile, which is crucial to staying relevant in a world where smart devices reign supreme. And it has aligned itself with partners like Apple to embed the service in iPad and iPhone software to bolster its popularity. 

It also helps that, despite the allure of the competitors' services, they do not yet have much significant revenue, whereas Twitter seems to be figuring out moneymaking strategies, albeit slowly. The future of social is not going to be a winner-takes-all scenario, No service can be all things to all people. 

"Twitter has found something they're good at, built a brand around it and fortified it, The real question for the future of the company and their part in social is whether or not they can figure out how to successfully monetise it."